Choosing GMMH for your care

Did you know that in many cases you have the legal right to choose where you have your NHS treatment? The NHS is offering more and more options to enable you to make choices that best suit your circumstances, giving you greater control of your care.

The Choice Agenda means that you can use a service outside of your local area.  You may choose to attend a service that is closer to your place of work, a service that has improved outcomes or a service that has lower waiting times.

However, there may be times where choosing GMMH is not clinically appropriate, for example: 

  • If you are receiving care from other providers in your local area, choosing a mental health service outside this may lead to disjointed care.
  • If you require inpatient care or crisis care, this would be with your local provider and your care would need to be transferred.
  • Impact of travel on your care – if you live outside of our catchment area we are unable to provide home visits and you will need to attend our service location for your appointments.

However, in this instance, your GP is should discuss this with you.

How do I choose a service?

Your first point of call should be your GP. They will discuss any options and help you choose a service that is right for you.

Some key things you may want to consider are:

  • How easy is it for you to travel to the service of choice?
  • How likely is it that you may need crisis care from another provider?
  • Do you feel you have complex needs with other local providers involved in your care?
  • What are the waiting times and how does this compare with others?
  • What evidence do the providers have about the quality of their service?
  • What do other patients think?

What happens next?

Once you have spoken with your GP and spoken of any issues about your individual needs and circumstances.  If it is appropriate for you to be referred to one of our services, your GP will refer you with a summary of your needs. To which GMMH will be in touch to arrange an appointment.

When you attend your first appointment, your needs will be assessed by one of our clinicians to agree care and treatment.  Any issues around clinically appropriateness will be highlighted and a future care plan agreed.

Given the outcome of the assessment you may choose to continue to remain under the care of GMMH or be referred back to your GP for referral to another service.

If you have been referred to one of our services via Choice Agenda, you will be sent a short questionnaire to complete.  The questionnaire is about your experience and all answers will be confidential.  The questionnaires will allow us to improve our service users’ experience of the Choice Agenda going forward.

 

What services can I choose to be referred to?

Bolton Trafford Salford Specialist

Adult Community Mental Health Team

Older Adult Community Mental Health Team

Primary Care Psychological Therapy Service

Early Intervention Service

Specialist Learning Disability Service

Autistic Spectrum Conditions (ASC)

Adult Community Mental Health Team

Older Adult Community Mental Health Team

IAPT Hgh Intensity/Psychological Therapies Service

Low Intensity Service

Extended Service

Early Intervention Team

Memory Assessment Service

Adult Community Mental Health Team

Older Adult Community Mental Health Team

IAPT/Psychlogical Therapies Servic

Early Intervention Service

Memory Assessment Service

Reach Beyond

Military Vetrans Service

Eating Disorder Service

Specialist Psychotherapy Service

 

Frequently asked questions

1. Can I be referred by another route and choose which service to attend?

Choice Agenda currently only applies to GP referrals.  If you would like to choose one of our services, please discuss this with your GP.

2. Can I choose to attend a service which is not on the list?

Only services which are listed on our Choice Agenda webpage.  Most of our other services have specific care pathways which are designed to meet the needs of a particular group of service users.  The Trust provides services which are not commissioned by the NHS e.g. substance misuse services, these services are not available via the Choice Agenda

3. What other care providers are available?

There are many providers of mental health care, the following list are providers of NHS mental health services in Greater Manchester.

Other non-NHS providers are also available.

 

Contact details

For further information about the Choice Agenda, please visit NHS England.

Or speak to our Customer Care Team:

Telephone: 0800 587 4793

Email: customercare@gmmh.nhs.uk